Legal notice

Right to Cancel

If you are a UK consumer, you have the right to cancel your order within 14 days without giving any reason, in accordance with the Consumer Contracts Regulations 2013.

30-Day Money-Back Guarantee

In addition to your statutory cancellation right, MAEVEN offers a 30-day money-back guarantee. If you're not satisfied with your purchase, contact us within 30 days of receiving your order for a full refund.

How to Request a Refund

Email helpmaeven@gmail.com with your order number. Refunds are processed within 14 days of receiving your request.

Other Guarantees

Wrong shade? We'll send you the correct one free of charge — no return needed. If the product ever transfers onto your clothes, we'll refund you in full.