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Pre-Summer Sale — Save up to £35 on bundles · Free UK delivery on 2+ · Limited stock
Maeven
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Contact
Get in touch
Questions about your order, shades or delivery? We usually reply within 24 hours.
Talk to us
Our team is happy to help with orders, shade matching, returns — and anything else.
helpmaeven@gmail.com
Reply time
Within 24 hours, Monday to Friday.
Within 24 hours, Monday to Friday.
Order help
Include your order number for a faster reply.
Include your order number for a faster reply.
Guarantees
30-day money-back · perfect-shade swap · transfer-proof refund.
30-day money-back · perfect-shade swap · transfer-proof refund.
FAQ
Quick answers
How long does delivery take?
Orders ship the same day. UK delivery is typically 2–4 working days, and it's free on 2+ bottles.
What's your return policy?
Every order is covered by a 30-day money-back guarantee. If it's not for you, email us and we'll sort it out.
I picked the wrong shade — what now?
No problem. With our perfect-shade guarantee we'll send you the right shade for free — no returns, no hassle.
How do I track my order?
You'll get a tracking link by email once it ships. Can't find it? Email us your order number and we'll resend it.